
Did you know that 65 percent of a company’s business comes from existing customers? If you have a problem retaining your customers, then you’re losing out on a huge chunk of business. Customer loyalty isn’t just a buzzword, it’s arguably the most important aspect of your company. Achieving customer loyalty (which results in retaining customers) doesn’t happen overnight. It’s a concept you have to work on and never stop improving. Here are six ways to retain your customers. Use Email Marketing Email marketing is a powerful tool because almost everyone has an email address. It’s also a great way to…